Who we are
DeptFireShift Pro is operated by BMSVT Enterprises LLC, a Vermont company ("we", "us"). This policy explains what we collect when your department uses DeptFireShift Pro, why, and what you can do about it.
Your department decides who is invited and what records it keeps. For that department data, we act on the department's behalf.
What we collect
- Account details: your name, email address and password (stored only as a secure hash).
- Department details: the department's name and registry ID, and for each member their grade or position, hire date and any payroll ID the department enters.
- Work records: schedules, shift choices, time off, overtime, call log entries, stipends, pay rates and rate history, accruals, approvals, and the audit log.
- Secondary Departments: anything a member records for their own other workplaces.
- Billing: the billing contact and Stripe customer and subscription references. Card details are collected by Stripe; we never receive or store card numbers.
- Technical data: basic logs such as IP address, browser type and error reports, used to keep the service running and secure.
How we use it
We use this information to run DeptFireShift Pro: to show schedules, calculate pay and balances, produce payroll files, send account and billing emails, prevent abuse and fix problems. We don't sell personal information, show ads, or use advertising trackers.
Who can see it
A member's records can be seen by that member and by their department's Chief and co-admins. A member's Secondary Departments can be seen only by that member. Each department has a DeptFireShift Support account, a co-admin its Chief can turn off at any time. We use it only to help with something you've asked about, for security, or to meet a legal obligation, and its actions are recorded in the department's audit log.
Service providers
We use these companies to provide the service. Each only receives what it needs for its part.
- Supabase: database and sign-in.
- Vercel: website hosting.
- Stripe: card payments and billing.
- Resend: sending email.
- Anthropic: the optional AI assistant. When someone uses it, their question and the records needed to answer it are sent to generate the reply.
- Tavily: web search for the AI assistant, when a question needs it. Only the search words are sent.
- Calendarific: holiday dates. No personal information is sent.
How long we keep it
We keep department data while the department's account is active, and after its subscription ends, so it can be restored or downloaded by the department's admins. A department can ask us to permanently delete its data at any time. If you delete your account, sign-in stops at once and your login and personal data are permanently deleted after 60 days; records you entered in a department stay with that department, and its admins can delete them. Billing records may be kept longer where the law requires.
Your choices
You can see and correct most of your information in the app. Your department's admins can correct department records. You can delete your account at any time. For a copy of your information or any other request, email support@deptfireshiftpro.com.
Children, changes and contact
DeptFireShift Pro is for adults working with fire departments and isn't meant for children under 13.
If we change this policy we'll update the date above, and tell department admins by email about significant changes.
Questions: support@deptfireshiftpro.com, BMSVT Enterprises LLC, Vermont.