Delete your account
How to delete your DeptFireShift Pro account, and what happens to your information.
In the app
- Sign in and open Settings.
- Open Account & Security.
- Choose Delete my account and confirm with your password.
By email
Can't sign in? Email us from the address on your account and ask us to delete it. We'll confirm before we do.
support@deptfireshiftpro.comAre you a Chief? Hand the Chief seat to someone else first, from Admin › People. A department can't be left without anyone in charge of it. To close the whole department instead, cancel its subscription.
What happens next
- 1
Right away
You can no longer sign in, and you're removed from every department you belong to.
- 2
Day 50
Each of your departments' Chiefs is told that your account is closing.
Day 60
Your login and personal data are permanently deleted: your Secondary Departments, personal settings and backups. This can't be undone.
Changed your mind? Email us before day 60 and we can restore your account. Your departments would need to invite you again.
What stays with your department
- Records you entered in a department, such as time off, overtime, the call log and pay and rate requests, stay with that department for its payroll history. Only its admins can delete them.
- Settings that belong to a department, such as its schedule and pay rules.
- A department's audit log keeps its record of admin actions.
- Billing records we're required by law to keep.
More in our privacy policy.