Questions departments ask

How do we sign up?

Whoever will run the account registers the department: pick it from the national registry, enter your name, email and a password, then confirm your email. That makes you the Chief. Add a card to start the 30-day trial, then invite your members.

Our department isn't in the list.

Someone already registered our department.

Which shift schedules does it support?

Who pays, the department or each firefighter?

Who counts as a billed member?

Why do you need a card for the free trial?

What if a payment fails, or we cancel?

Which payroll systems does the export work with?

Does it handle FLSA overtime?

Can a member belong to more than one department?

Does it work on phones?

What does the AI assistant do with our data?